Privacy Policy

Privacy Policy for GulfTechShop.com
(A Venture by Stepwell Smart Solutions FZCO)

At GulfTechShop.com, we value your trust and are committed to protecting your privacy. This privacy policy outlines how we handle the information you provide when using our website. Rest assured, any data we collect will be used responsibly and in accordance with this privacy statement. We are dedicated to maintaining your privacy and ensuring that your personal information is kept secure.

From time to time, we may update this policy to reflect changes in our practices or for regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your data.

For any questions or concerns, please feel free to contact us at support@gulftechshop.com or call us at +971-4-2590300.

Information We Collect

To provide you with the best possible experience, we may collect the following types of information:

• Your name and contact details, including email address and phone number.
• Demographic details such as your location, preferences, and interests.
• Additional information you provide through surveys, feedback forms, or promotional offers.

For a detailed list of the cookies we collect and their purposes, refer to the "Cookies We Use" section below.

How We Use Your Information

The information we collect is essential for improving your experience on our website. Here’s how we use it:

1. To Enhance Our Services:
   We use your information to better understand your needs and provide you with products, services, and solutions tailored to your preferences.
2. For Communication:
• We may use your email address or phone number to send updates about new products, special promotions, or other relevant information.
• Periodically, we may also reach out to you for feedback or market research purposes via email, phone, or other communication channels.
3. For Website Personalization:
   Your preferences help us customize the content and layout of our website to better suit your interests.
4. For Internal Records:
   We maintain records to ensure efficient service delivery and to track your interactions with us for future reference.

Security of Your Information

Your privacy is of utmost importance to us. We have implemented rigorous security measures, including physical, electronic, and managerial protocols, to prevent unauthorized access, misuse, or disclosure of your personal data.

How We Use Cookies

Cookies are small files stored on your device to enhance your browsing experience. By using cookies, our website can tailor its features to your preferences, making your interactions smoother and more personalized.

1. Types of Cookies We Use:
• Traffic Analysis Cookies: These cookies help us understand which pages you visit and how you navigate our website. This data is used solely for statistical purposes to improve our offerings.
• Functional Cookies: These remember your preferences, such as language or currency settings, to ensure a seamless experience.
2. Cookie Management:
   You can manage or disable cookies through your browser settings. While this may limit certain functionalities of the website, you will still be able to browse and shop.

For a detailed breakdown of cookies and their purposes, see the "Cookies We Use" section below.

Links to External Websites

Our website may include links to third-party websites that are not governed by this privacy policy. Once you leave our site, we are not responsible for the privacy or security of your data on external platforms. We recommend reviewing the privacy policies of those websites before sharing your information.

Managing Your Personal Information

You have control over how your information is used. Here’s how you can manage your data:

• When filling out forms on our website, look for options to decline the use of your information for marketing purposes.
• If you previously consented to receiving promotional communications, you can opt out at any time by contacting us at support@gulftechshop.com.

We do not sell, lease, or share your personal data with third parties unless required by law or explicitly authorized by you. However, we may send you relevant offers or updates about third-party products if you indicate interest.

You may request access to your personal information or corrections to any inaccuracies by contacting us via email. A nominal fee may apply for processing such requests in accordance with local regulations.

Cookies We Use

The following table provides details about the cookies we use and the purpose they serve:

COOKIE Name	Description
CART	Links your session to your shopping cart.
CATEGORY_INFO	Helps speed up page load times by storing category details.
COMPARE	Tracks items added to your comparison list.
CURRENCY	Saves your preferred currency setting.
CUSTOMER	An encrypted version of your customer ID with the store.
CUSTOMER_AUTH	Indicates whether you are logged in.
CUSTOMER_INFO	Stores encrypted details of your customer group.
FRONTEND	Tracks your session ID on the server.
GUEST-VIEW	Allows guest users to modify their orders.
LAST_CATEGORY	Stores the last category you visited.
WISHLIST	Saves encrypted data about items in your wishlist.
PERSISTENT_SHOPPING_CART	Retains cart and browsing history if requested.

At GulfTechShop.com, we are committed to delivering exceptional service while safeguarding your data. If you have any concerns or need further assistance, don’t hesitate to contact us at support@gulftechshop.com or +971-4-2590300.